Welcome to NebuJoy. These Terms of Service govern your use of our website and your purchase of products from our store. By visiting our website or placing an order, you agree to be bound by these Terms.

1. General Information

NebuJoy provides portable nebulizer products and related accessories for everyday breathing support. By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us permission to allow your minor dependents to use this site.

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any changes will be posted on this page.

2. Product Information

We make every effort to display product descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that all information on our website is error-free, complete, or current.

Product colors, packaging, and small details may vary slightly due to screen settings, manufacturing updates, or product improvements.

NebuJoy products are intended for general wellness and breathing support. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare professional before using any nebulizer product, especially for children, existing medical conditions, or prescribed treatments.

3. Orders and Payments

When you place an order, you agree to provide accurate, complete, and current information. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, suspected fraud, incorrect pricing, or incorrect customer information.

All prices are listed in the currency shown at checkout. Payment must be completed before your order is processed.

4. Shipping and Delivery

Order processing times and delivery estimates may vary depending on your location, shipping method, and carrier delays. Once an order has shipped, you will receive tracking information if available.

NebuJoy is not responsible for delays caused by customs, incorrect shipping addresses, carrier issues, weather conditions, holidays, or other circumstances outside our control.

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at support@nebujoy.com.

5. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. To request assistance with an order, please contact us at support@nebujoy.com with your order number and details of your request.

Products must be returned in accordance with our return requirements. Items that are used, damaged, missing parts, or not in their original condition may not be eligible for a refund.

6. Use of Our Website

You agree not to use our website or products for any unlawful, harmful, fraudulent, or unauthorized purpose. You must not attempt to interfere with the security, operation, or functionality of our website.

You may not copy, reproduce, sell, or exploit any part of our website, product content, images, branding, or design without written permission from NebuJoy.

7. Accuracy of Customer Information

You agree to provide accurate account, billing, shipping, and contact information. We are not responsible for failed deliveries or delays caused by incorrect or incomplete information provided by the customer.

8. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only. NebuJoy is not responsible for the content, policies, products, or practices of any third-party websites.

9. Limitation of Liability

To the fullest extent permitted by law, NebuJoy shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

You agree that your use of our website and products is at your own risk. Always follow product instructions and consult a healthcare professional when necessary.

10. Medical Disclaimer

Information provided on our website is for general informational purposes only and should not be considered medical advice. NebuJoy products should be used only as directed and in accordance with guidance from a qualified healthcare provider when applicable.

Do not use any liquid, medication, or solution with the device unless it has been recommended by a healthcare professional or is suitable for nebulizer use.

11. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, and designs, is the property of NebuJoy or its content suppliers and is protected by applicable intellectual property laws.

Unauthorized use of our content or brand materials is prohibited.

12. Contact Information

For questions about these Terms of Service, your order, or our products, please contact us at:

support@nebujoy.com

13. Agreement

By using our website or purchasing from NebuJoy, you acknowledge that you have read, understood, and agreed to these Terms of Service.